The GlassHouse SJ

Just had my vow renewal here and wanted to do a review for anyone looking at using this venue. The venue is beautiful I found them on one of the wedding platforms. That said, the experience was stressful because amounts were changed multiple times and even day of, I was told that I should've been charged for cake cutting/serving as well as the use of the bridal and groomsmen's room, despite their rep Christa telling us these things where included free of charge. Additionally, those fees weren't mentioned in the contract nor in my multiple communications with the coordinators of the space. Here is my review that you should consider if you are planning an event here. Pros -Beautiful open space that you can turn into anything you want -Nice seating -Linens and plates professionally done with extra touches for the napkins that were nice. -Food was tasty and well seasoned (though mine was lukewarm). -Bar was set up professionally and cash bar prices were good for my guests. - Furniture aesthetic was nice (however the use of the luxury pieces was extra if you want guests to see them). -Ruby was great day of and leading up to the event once she took over for Christa. She supported us to ensure things were honored that were originally promised and that our event was nice. Cons -Communication was difficult because several people were involved that were not on the same page. -Tour was conducted while we were setting up for the wedding which felt crass and insensitive. Contractually this was not stated that this is something they could do. During Corona, it freaked me out that random people were in our space during set up without masks. (Rebecca apologized later for this which I appreciated). -At the end of our event they had another party setting up and moving us out before we were even done tearing down. We were originally told the space would be ours for the day and there were no other parties. This did not feel good and felt extremely unprofessional. My husband was thoroughly annoyed to put it lightly. Overall I would say that for the cost it was worth the various issues. If you plan to do an important event here, make sure you are in close communication with your coordinator and read your contract carefully. I found charges that weren't supposed to be there that they later removed per my request. Hopefully this helps anyone considering booking this beautiful space. J

A nice simple event space easy walking distance from the San Pedro Square Parking garage! Great ambiance with lots of natural lighting with glass windows that allow you to see outside. Giant disco ball at the top of the ceiling, bathrooms are clean. The stalls can be a bit confusing and there aren't as many, but very hipster bathrooms. They even have a photo-booth type display near the entrance!

Was so excited to potentially go to the wedding convention hosted at Glasshouse. Me and 2 of my bridesmaids purchased tickets a week or so before the event and showed up to the event the day of just to see a canceled sign at Glasshouse. Even though they are not the ones that set up the event (It was “Wedding Wars”) I feel it is their responsibility and their reputation on the line if an event like this cancels. They sure did have enough time to print out a huge and an expensive sign to tell people it was canceled 6 weeks ago?! I have tried to dispute the charge already and contact the group that originally set up and I wouldn’t trust Glasshouse to host events as they take on sketchy conventions that canceled but yet still have tickets available for purchase up until the event. Disappointing.